TL;DR – it depends (on your location, fulfillment location, order value, etc).
For orders fulfilled in US and shipped within US there shouldn’t be any customs fees. For orders fulfilled and shipped within EU – same deal.
Shipments outside of the fulfillment center location may incur customs fees depending on the destination country.
International customers might have to pay customs fees when they receive their orders. This depends entirely on the destination country and it’s beyond our control. We can’t mark orders as gifts or un-declare the actual value.
The amount you’d have to pay depends entirely on the destination country and their laws. Some countries wave customs fees on orders valued at less than a certain price. Some may charge extra handling fees. It all depends on your location.
Customs fees varies for every country (depending on your order value, country limits, and other factors based on the product itself) so you might wanna clarify it with your local customs office and find out before you purchase from us, so there are no ugly surprises and you wouldn’t think it’s us – it’s totally the government!